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Support Article

Run Report button not working



Post upgrade to Pega 7.4, after selecting the dates and clicking the Run Report button, the reports are not run. This occurs on the Internet Explorer 11 and Edge browsers.
This works on Chrome and Firefox  browsers.

Error Messages

Not Applicable

Steps to Reproduce

Click the Run Report button after logging in to the application as a Usage Validation user.

Root Cause

The executeUVUreport function used the advanced JavaScript which was not supported by the Internet Explorer browser.


Apply HFix-51816.


Published April 5, 2019 - Updated December 2, 2021

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