Support Article
Running BIX command line extract fails to generate output logs
SA-21089
Summary
Running a BIX extraction from the command line and none of the log files are generated.
Error Messages
Not Applicable
Steps to Reproduce
Run BIX extract script from unix environment.
Root Cause
A defect or configuration issue in the operating environment. The prlogging.xml file that was being used in this environment was not valid. It was resulting in a parsing error when the engine tried to read it.
Resolution
Make the following change to the operating environment: Use the version of prlogging.xml file that is in AdditionalProducts/BIX/config directory of the media. Update this prlogging.xml file to produce Pega logs at desired location by modifying appender references.
Published March 18, 2016 - Updated October 8, 2020
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