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Support Article

Running BIX command line extract fails to generate output logs

SA-21089

Summary



Running a BIX extraction from the command line and none of the log files are generated. 


Error Messages



Not Applicable


Steps to Reproduce



Run BIX extract script from unix environment.


Root Cause



A defect or configuration issue in the operating environment.  The prlogging.xml file that was being used in this environment was not valid.  It was resulting in a parsing error when the engine tried to read it.

Resolution



Make the following change to the operating environment: Use the version of prlogging.xml file that is in AdditionalProducts/BIX/config directory of the media. Update this prlogging.xml file to produce Pega logs at desired location by modifying appender references.

Published March 18, 2016 - Updated October 8, 2020

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