Support Article

Running a BIX Extract via an agent disables rule cache

SA-27198

Summary



Running a BIX Extract through an agent calling the pxExtractDataWithArgs activity results in the rule cache being disabled. 


Error Messages



Not applicable


Steps to Reproduce



1. Check SMA > Rule Cache Management and saw that cache enabled is set to True.
2. Include an extract rule run by calling pxExtractDataWithArgs.
3. Check SMA > Rule Cache Management and saw that cache enabled is set to False.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-29083 to resolve this issue.

 

Published August 24, 2016 - Updated September 3, 2016

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.