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Support Article

RuntimeException: PRAppLoader was not properly initialized

SA-74659

Summary



After upgrading the infrastructure to WebSphere 8.5.5.13 using Oracle 12c database, unable to start PRPC 6.2 SP2.


Error Messages



Caused by: java.lang.RuntimeException: PRAppLoader was not properly initialized, unable to load class com.pega.pegarules.web.servlet.WebAppLifeCycleListener

00000095 PRBootstrapDa E com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource  Unable to connect to database.  Will only use properties from file.
java.sql.SQLSyntaxErrorException: ORA-00942: table or view does not exist


Steps to Reproduce



Start the system.


Root Cause



A defect or configuration issue in the operating environment. 
In the PRPC 6 platform, the queries generated from Pega are not schema qualified. If the system is run with a database user that is not the schema owner, then synonyms or a trigger on login must be created to set the current schema name.



Resolution



Make the following change to the operating environment: 
  1. Add the missing synonyms for all objects in the schema.
  2. Start the system.

Published March 8, 2019 - Updated October 8, 2020

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