Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Sabre copy option-Table format not retained

SA-93648

Summary



When using the Sabre Copy option in the Rich Text Editor (RTE), the table format is not retained in the forwarded message.






Error Messages



Not Applicable


Steps to Reproduce

  1. Copy a table from the Sabre Clipboard.
  2. Paste the table in the RTE.
  3. Send the email. Verify the received email in Outlook.


Root Cause



This behavior is as per Pega product design.

The styles added to the RTE or the Pega platform are not retained in the outbound mail (that is, when sent to a third-party).
The external styles are not added when the Sabre code is copied, included in the HTML file, and executed. They are added only when the CSS styles are included in the code.



Resolution



Perform the following local-change:

Include the below code in the Sabre Copy code to obtain the table format in the mail.

<style>
table, th, td {
  border: 1px solid black;
}
</style>
Suggest Edit

Published December 2, 2021

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us