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Support Article

Sabre copy option-Table format not retained



When using the Sabre Copy option in the Rich Text Editor (RTE), the table format is not retained in the forwarded message.

Error Messages

Not Applicable

Steps to Reproduce

  1. Copy a table from the Sabre Clipboard.
  2. Paste the table in the RTE.
  3. Send the email. Verify the received email in Outlook.

Root Cause

This behavior is as per Pega product design.

The styles added to the RTE or the Pega platform are not retained in the outbound mail (that is, when sent to a third-party).
The external styles are not added when the Sabre code is copied, included in the HTML file, and executed. They are added only when the CSS styles are included in the code.


Perform the following local-change:

Include the below code in the Sabre Copy code to obtain the table format in the mail.

table, th, td {
  border: 1px solid black;
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Published December 2, 2021

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