Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Safari browser prompts to set cookies when launching portal



The Safari browser prompts to set cookies when launching Pega Web Mashup.

Error Messages

This page displays information that requires cookies to be set. Confirm to continue.

Steps to Reproduce

  1. Configure Pega Web Mashup
  2. Launch the portal and load the gadget in Safari

Root Cause

This is as per Pega product design.


Here’s the explanation for the reported behavior:

By default, the Safari browser blocks the cookies of third party domains. Pega Web Mashup loads inside an iFrame in a host page, making it a third party.
Hence, Mashup does not load in Safari as cookies are required by Pega content.


Published July 23, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us