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Support Article

SAHC - tasks added not appearing in lead

SA-9721

Summary



User is trying to add a Task in a Lead using the “Add Task” option from the action menu. Once the Task is created, it does not appear in the Task List of the Lead.

Error Messages



task does not appear.

Steps to Reproduce



Adding a Task in a Lead using the “Add Task” option from the action menu
Creating the task
Once the Task is created, it does not appear in the Task List of the Lead.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. 

Resolution



HFix-22109 delivered to fix the issue.

Published May 8, 2015 - Updated December 2, 2021

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