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Support Article

The same data type opens despite selecting a different datatype

SA-79318

Summary



A business user has multiple data types delegated to them. The user opens a data type and attempts to open a second data type. The second data type does not open in a new tab; instead, it displays the tab with the first data type.


Error Messages



Not Applicable


Steps to Reproduce

  1. Delegate two data type rules.
  2. Navigate to the Manager portal.
  3. Click the Configuration tab to view the delegated rules.
  4. Click the Edit button of Data Type1. Keep this window open.
  5. Click the the Edit button of Data Type 2. Data Type 2 does not open in a new window. Instead, it displays the tab with the first data type.


Root Cause



The name associated with the landing page was not unique. Hence, the same data was displayed irrespective of the item clicked.


Resolution



Apply HFix-53201.

Published August 15, 2019 - Updated October 8, 2020

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