Support Article

Same work object opens in multiple tabs during GetNextWork

SA-27615

Summary



Same work objects open in multiple tabs during Get Next Work.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create a custom button control.
  2. Configure a button event to call getNextWorkItem() function.
  3. Click button to open a work object from a basket, which has one work object.
  4. Click the custom button, observe that the already opened work object opens up in the new tab instead of replacing the current tab with a pop-up warning.

Root Cause



HarnessID is generated for non-auto generated harness, which throws exception while finding harnessId.

Resolution



Apply HFix-28951.

Published September 3, 2016 - Updated September 20, 2016

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