Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

SAML auth logs out when closing launched portals



In Pega 7.2.1, SAML authentication logs out the requestor when closing a portal launched from Designer Studio. It should only close the launched portal and stop the OpenPortal thread.  The code in step 11 of the Code-Security.SAMLSingleLogOff activity that checks for the OpenPortal thread is too late in the Activity to do anything meaningful. It should probably be in step 1, or the Code-Security.Logoff Activity should do this check before calling SAMLSingleLogOff in step 1 altogether and run down to step 4 of Logoff instead. Or something along those lines.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure SAML authentication on a system
  2. Sign in as a developer that loads Designer Studio and has user portals that can be Launched
  3. Launch a user portal
  4. Logoff from the user portal
  5. Go back to Designer Studio and try to do anything

Root Cause

This issue was determined to be a product enhancement request.


Submitted product enhancement request FDBK-17382 for consideration by Pega Product Management. 

Published November 22, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us