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Support Article

Save action does not save grid data correctly



When a user adds a row to a grid, the system shows that it is added, but after refreshing it is no longer visible, nor is it saved to the database.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add a row to a grid, fill it with data, and save the row.
  2. Observe the data not being saved.

Root Cause

A placeholder Save activity in the Pega For Government framework which did not have any logic in it was being called instead of the default Pega 7 activity.


Apply HFix-34240, which addresses the issue in Pega for Government to use the default Pega 7 save activity instead of the empty placeholder activity.

Published May 17, 2017 - Updated December 2, 2021

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