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Support Article

Save button does not display when attempting to edit a rule



On attempting to edit a rule, the Save button does not display.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to the application
  2. Add one data transform rule to the Change Request
  3. Click Submit. In the Change Request screen, on click of the rule, the rule from the application ruleset [AchmeaBSK_CBNAFW] launches instead of the rule from the Branch ruleset [AchmeaBSK_CBNAFWRMO_Branch_CBFWRMORM]
  4. Attempt to update the rule

Root Cause

When rules were added to a Change Request, the version from the application ruleset is added rather than the version from the revision branch.  As the application version was locked, the save button does not display.

Although the revision branch was visible in the application rule (Image 1) for the Overlay, it was not visible after reviewing the Application Ruleset Stack (Image 2). This possibly occurred while migrating the overlay from one system to another.

1. Overlay application rule:

2. Overlay application Ruleset Stack from Designer Studio > Application > Structure > Ruleset Stack:


Perform the following local-change:
  1. Remove the revision branch and re-add it
  2. Resave the the overlay Application rule


Published July 24, 2018 - Updated October 8, 2020

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