Support Article
"Save As" creates multiple instances of the same rule
SA-18714
Summary
Multiple instances of the same rule are being created in the database when performing a Save As and when importing a Product file multiple times.
Error Messages
Not Applicable.
Steps to Reproduce
Open a rule and perform a Save As to another ruleset version.Root Cause
A defect or configuration issue in the operating environment. The rule tables did not have pzInsKey specified as the primary key.
Resolution
Make the following change to the operating environment:
Remove the duplicate entries and add pzInsKey as the primary key.
Published October 8, 2020
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