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Support Article

Save As Image option does not display for Chart reports

SA-104832

Summary



Save As Image option does not display for Chart  reports.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a report definition to calculate the Summary Count.
  2. Enable the chart to display the count.
  3. Enable the report to execute from the dashboard.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Perform the following local-change:

When charts are added through sections, the Save As Image option and the drilldown data (which displays on clicking in the chart) do not display.

Add the chart through Report Widgets such that the 'Save As Image' option displays.
Suggest Edit

Published April 15, 2020 - Updated December 2, 2021

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