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Support Article

Scheduled report display multiple date formats for single column

SA-69918

Summary



Scheduled report displays multiple date formats for single column on opening it in Excel.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Create a report with custom DateTime format as 'dd/MM/yy HH:mm:ss'
  2. Schedule the report to generate an Excel
  3. Open the Excel and check the custom format column


Root Cause



A defect in Pegasystems’ code or rules.


Resolution

  1. Apply HFix-46343
  2. Change the Pega-ReportingIgnoreDateFormatForExport Dynamic System Setting value to 'true'


 

Published March 28, 2019 - Updated October 8, 2020

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