Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Scheduled reports go to completed state and stop running



Scheduled reports stop running on rescheduling.

Error Messages

Not Applicable

Steps to Reproduce

  1. Schedule a report
  2. Delete the schedule
  3. Reopen the report from the Recents list and reschedule it

Root Cause

A defect in Pegasystems’ code or rules: The wrong buttons are displayed on the Perform and Review harnesses when the scheduled report is reopened from the Recents list. When the rescheduled report is saved, entries in the pr_sys_queues table are corrupted, causing the pyAgentName to be null. This prevents the Scheduled Task Agent from retrieving the queue item record and executing the report at the scheduled time.


Apply HFix-32408
Suggest Edit

Published April 24, 2017 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us