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Support Article

Screen continuously resizes upon launch of IAC Gadget.



After IAC Gadget launch, the portal continuously keeps resizing causing the screen to flicke whenever the window is resized to about 70% of the screen area. Height of the iframe changes constantaly when checked in iframe properties using Chrome's debug tools.

Error Messages

Not Applicable

Steps to Reproduce

Launch the IAC portal. Resize the window to around 70% of original size.

Root Cause

Multiple IAC gadgets rendering in the same IFrame. Issue is specific to particular IAC gadget.


Acceptance: Local-Change.

 As a resolution, added one extra class to "harnessBody" class and then added styles to new particular class. 

Code Snippet: 


                        $("harnessBody").addClass('custom_overflowHidden'); //adding class to harnessBody.
                                   overflow:hidden !important


Published January 31, 2016 - Updated October 8, 2020

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