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Support Article

Screen displays incorrectly on clicking the modal Close icon



On clicking the Close icon of the modal dialog window, the screen displays incorrectly.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section in a grid double layout.
  2. Add an Icon rule to configure and launch a local action with the modal dialog.
  3. Start the case and click the Icon. Scroll up and down the browser.

Root Cause

When the X button of a modal window was clicked, the modal window was not closed and focus was moved to the out-of-the-box Close button in the modal dialog.


Apply HFix-51674.
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Published August 15, 2019 - Updated October 8, 2020

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