Support Article

Screen distorts after section refresh



When the GroupsPanel section used by the Offer Negotiation functionality is refreshed, the content of the tabs briefly appears on the screen before the content returns to the expected styling.

Error Messages

Not Applicable

Steps to Reproduce

Example scenario using refresh button:
  1. Add a refresh button to the LeftHandInteractionPanel section. 
  2. Start a new offer negotiation in NBAA portal. 
  3. Proceed to the offer negotiation step. 
  4. Use the refresh button to refresh the screen, and note that the content of all tabs appears on screen briefly.

Root Cause

The GroupsPanel is legacy non auto-generated code, which is originally created for PRPC 6.x, and appears to have this problem in later versions of Pega.


Perform the following local-change:
In the GroupsPanel section, add the code style="display:none;" to the line that begins "PL_INDEX = " as shown below. This is line 358 in the out-of-the-box version of the rule.

Published September 23, 2016 - Updated October 3, 2016

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