Support Article
Screen does not render correctly after Wrapup
SA-76398
Summary
The tab in focus does not synchronize intermittently with the content of the 360 View below it.
Error Messages
Not Applicable
Steps to Reproduce
Perform any operation which transfers the focus from one Interaction tab to another.
Root Cause
A defect in Pegasystems’ code or rules.
The metadatatree template overlaps with subsequent template processing due to a timing issue. This is because the template is maintained in a Global Window Object.
Resolution
Apply the following hotfixes:
- HFix-51044
- HFix-46508
- HFix-49288
Published August 19, 2019 - Updated December 2, 2021
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