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Support Article

Screen does not render correctly after Wrapup



The tab in focus does not synchronize intermittently with the content of the 360 View below it.

Error Messages

Not Applicable

Steps to Reproduce

Perform any operation which transfers the focus from one Interaction tab to another.

Root Cause

A defect in Pegasystems’ code or rules.
The metadatatree template overlaps with subsequent template processing due to a timing issue. This is because the template is maintained in a Global Window Object.


Apply the following hotfixes:
  1. HFix-51044
  2. HFix-46508
  3. HFix-49288

Published August 19, 2019 - Updated December 2, 2021

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