Screen is freezing in the secure portal
SummaryScreen freezes in the secure portal after 7 to 10 minutes usage in Production environment.
Error MessagesNot applicable
Steps to ReproduceAttaching more then ten claims in the UI and waiting around 10 minutes before submitting to the next screen, UI freezes.
Based on the Network data, pyPagesToRemove growing by bounds to 32K for 1 screen based on data.
Root CauseA defect in Pegasystems’ code or rules.
Due to huge in query string, error are thrown at server.
Published February 15, 2017 - Updated March 3, 2017