Support Article

Screen getting overlayed when stages of a case are displayed

SA-32620

Summary



User complains that the stages displayed at the top on a case are overlapped by the below screen. See Root Cause section.


Error Messages



Not Applicable


Steps to Reproduce

  1. Include pxDisplayStages section in pyCaseHeader section.
  2. create a case from interaction portal.


Root Cause



The issue is due to customization done by user.


After that user gets a scrollbar, as below, along the stages that are used.

But user did not want the scrollbar, but instead wanted the stages to be wrapped automatically


Expected behavior




What user wants:



Resolution


To resolve the issue, modify the .stages in CSS as below:

Published January 19, 2017 - Updated February 2, 2017

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.