Support Article
Screen getting overlayed when stages of a case are displayed
SA-32620
Summary
User complains that the stages displayed at the top on a case are overlapped by the below screen. See Root Cause section.
Error Messages
Not Applicable
Steps to Reproduce
- Include pxDisplayStages section in pyCaseHeader section.
- create a case from interaction portal.
Root Cause
The issue is due to customization done by user.
After that user gets a scrollbar, as below, along the stages that are used.
But user did not want the scrollbar, but instead wanted the stages to be wrapped automatically
Expected behavior
What user wants:
Resolution
To resolve the issue, modify the .stages in CSS as below:
Published February 2, 2017 - Updated October 8, 2020
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