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Support Article

Screen width does not resize after resizing a window



On resizing a window, the screen width does not resize and the horizontal scrollbar does not display.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add a tabbed layout group in the main section of the portal screen layout.
  2. In each tab, use a section with a dynamic container harness.
  3. In one of the harnesses, add a section with freeform layouts.
  4. Launch the portal and navigate to this harness with the section.
  5. Resize the window.

Root Cause

A software use or operation error.

Freeform layouts do not confirm to HTML5 standards and are not responsible for responsiveness features.

Refer to: layout


As a local-change, replace freeform layouts with dynamic layouts to resize the window.

Published March 17, 2018 - Updated October 8, 2020

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