Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Scroll bars are disappearing when moving from tab to tab



Users reported that the scrollbars inside the tabs are disappearing when switching between the tabs with Pega 7.2.1.

Error Messages

Not Applicable

Steps to Reproduce

1. Open the portal.
2. Open any work object
3. Now click on home tab and click back WorkObject tab.
4. Observe that the scroll bar disappears.

Root Cause

When user is moving from one dynamic tab to other tab (that is one iframe to other), scrollbar will disappear.

It is an existing Chrome browser issue. Issue is reproduced outside PRPC also.


Here’s the explanation for the reported behavior:

Issue appears to only existing Google Chrome browsers. Scrollbars persist as expected in
Internet Explorer and FireFox browsers.

Additionally, scrollbars will reappear in Chrome browser, if the user resizes the browser window or reload the browser.

This indeed is a issue with Chrome's handling of iframes, which is why the scrollbar issue is occurring.

Published May 16, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us