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Support Article

Scrollbar displays in Firefox browser



User opens a work object which is already opened, a pop up shows with message "Work object already opened.. " message. This pop-up has a scrollbar.
The issue occurs only in Firefox 38.0.5 browser. It is working fine in Internet Explorer.

Error Messages

No error message.

Steps to Reproduce

1) Open a Work object from portal.
2) Try to open the same work object again.
3) Observe a popup displayed with message "Work object already opened ?"


Root Cause

A software use or operation error : It is the expected behavior as per browser.


Here’s the explanation for the reported behavior: Both Internet Explorer and Firefox browsers display scrollbar.
However, if user tries to increase the size of the pop-up manually, then scroll bar disappears in
Internet Explorer where as it is retained in Firefox. It is not a product specific bug.


Suggest Edit

Published June 9, 2016 - Updated October 8, 2020

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