Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Scrollbar displays in Firefox browser

SA-24074

Summary



User opens a work object which is already opened, a pop up shows with message "Work object already opened.. " message. This pop-up has a scrollbar.
The issue occurs only in Firefox 38.0.5 browser. It is working fine in Internet Explorer.


Error Messages



No error message.


Steps to Reproduce



1) Open a Work object from portal.
2) Try to open the same work object again.
3) Observe a popup displayed with message "Work object already opened ?"

 


Root Cause



A software use or operation error : It is the expected behavior as per browser.

Resolution



Here’s the explanation for the reported behavior: Both Internet Explorer and Firefox browsers display scrollbar.
However, if user tries to increase the size of the pop-up manually, then scroll bar disappears in
Internet Explorer where as it is retained in Firefox. It is not a product specific bug.

 

Suggest Edit

Published June 9, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us