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Support Article

Scrollbar issue with the Tabbed section (360 view)

SA-19432

Summary



User has included a tabbed section (360 view) in the harness to be displayed on every page (review, perform and confirm harness). If user navigates to any one of these tabs then scrollbar is going all the way to the top of page. Again, they have to scroll down to the bottom but it goes up again once they switch to another tab.


Error Messages



Not applicable


Steps to Reproduce



1) Include a Tabbed section in the harness (such that there is enough content above it for a scrollbar to appear).

2) User click on any one of the tabs.


    

3) Scroll bar goes all the way to the top.

    


Root Cause



Expected system behavior.

User has configured defer load of the tabs. 
When clicked on a tab in case of defer load, there won't be any data in tab initially, data gets loaded after some time. Due to this scroll bar shifts which is a default behavior of browser.

Resolution



If the section inside a tab is defer loaded then this behavior is observed and this is expected. User should avoid defer loading the tabs in order to overcome the screen behavior reported.
Suggest Edit

Published February 9, 2016 - Updated October 8, 2020

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