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Search does not work



Search does not work. Indexing is available for Rules and Work and Data on the Search landing page.

Error Messages

415[8819be18c4da.event-5][STANDARD][ ][ ](Manager.PegaSearchProviderImpl)INFO - Stopped full text search functionality for this node. 
438 [8819be18c4da.event-5][STANDARD][ ][ ](Manager.PegaSearchProviderImpl)ERROR - Failed to re-initialize full text search functionality for this node. Failed to initialize full text search for this node. 
at ~[search.jar:?] 
at ~[search.jar:?] 
at ~[search.jar:?] 
at pega.platform.pegasearch.searchmanager.internal.PegaSearchProviderImpl._initializeFTS( ~[pegasearch.jar:?] 
at pega.platform.pegasearch.searchmanager.internal.PegaSearchProviderImpl.reInitializeESNode( ~[pegasearch.jar:?] 
at pega.platform.pegasearch.searchmanager.internal.PegaSearchProviderImpl.reinitializeFTS( ~[pegasearch.jar:?] 
at pega.platform.pegasearch.searchmanager.internal.PegaSearchManagerImpl.reinitializeFTS( ~[pegasearch.jar:?] 
at pega.pegarules.session.internal.mgmt.Executable.reinitializeFTS( ~[prprivate.jar:?] 
at pega.pegarules.cluster.internal.pulseprocessor.PRPulseRRFTSProcessor.execute( ~[systempulse.jar:?] 
at pega.pegarules.cluster.internal.pulseprocessor.PRPulseDispatcher.processPulseMessages( ~[systempulse.jar:?] 
at pega.pegarules.cluster.internal.PRClusterHazelcastImpl$PulseListener.onMessage( ~[prcluster.jar:?] 
pega.pegarules.cluster.internal.PRHazelcastDistributedTopicImpl$TemporaryMessageListener.onMessage( pega.platform.cluster.distributedmessaging.internal.HazelcastMessageListener.onMessage( ~[cluster.jar:?] 
at hazelcast.topic.impl.TopicService.dispatchEvent(  
at hazelcast.spi.impl.eventservice.impl.EventProcessor.process( 
at hazelcast.util.executor.StripedExecutor$Worker.process( 
at hazelcast.util.executor.StripedExecutor$ 
Caused by: java.lang.IllegalStateException: failed to obtain node locks, tried [[/usr/local/tomcat/work/Catalina/localhost/prweb/6ada3eb47cd1fedd9c6b8819be18c4da]] with lock id [0]; maybe these locations are not writable or multiple nodes were started without increasing [node.max_local_storage_nodes] (was [1])? 
at elasticsearch.env.NodeEnvironment.<init>(  
at elasticsearch.node.Node.<init>( 
at$ESNode.<init>( ~[search.jar:?] 
at ~[search.jar:?] 
at ~[search.jar:?]

Steps to Reproduce


Root Cause

A defect in Pegasystems’ code or rules. Application nodes fail to reinitialise correctly in certain scenarios. Search does not work in the Application nodes though the Search nodes are intact.


Apply HFix-57031.


Published November 5, 2019 - Updated December 2, 2021

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