Search does not work for AutoTag in Knowledge Management
Search does not work for AutoTagging in Pega Knowledge Management. For imported content, when performing a search with a tag in the CSV, the published article does not display.
Steps to Reproduce
- Import an article with tags in it.
- Search for the imported tag in the Interaction portal. The results do not display.
A defect in Pegasystems’ code or rules.
When a Knowledge Content article is created by importing a CSV which has tags in the Knowledge Management portal, the tag instance key is created in the DATA-SOCIAL-TAG LINK-TAG!KCRTEST format as opposed to the correct format DATA-SOCIAL-TAG PEGAFW-KM-WORK!ORDER_STATUS.
0% found this useful