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Support Article

The Search functionality does not work in few nodes

SA-57662

Summary



The Search functionality does not work in few nodes.


Error Messages



Initialization of full text search is either in progress or has failed on this node


Steps to Reproduce



Unknown.


Root Cause



There were multiple stale entries for two nodes in the pr_sys_statusnodes database table. As a result, the indexer state 'Failed' for both the nodes.


Resolution

Perform the following local-change:
  1. Truncate the pr_sys_statusnodes database table
  2. Restart the server

 

Published July 23, 2018 - Updated October 8, 2020

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