Support Article
Search functionality is not working fine
SA-31286
Summary
Search functionality is not working as expected.
Error Messages
Rule Index File Unavailable Or Corrupted.
Steps to Reproduce
Unknown
Root Cause
A defect or configuration issue in the operating environment: Index files were corrupted.
Resolution
Perform the following local-change:
- Stop the PRPC instance.
- Delete the content of the following indexing directory as shown in the search details: /web/appuser/pegaCPMFS/pegaindex/PegaRULESIndex
- Start the PRPC instance.
- Retry the indexing.
Published January 4, 2017 - Updated December 2, 2021
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