Support Article

Search landing page not working



Updating the Search Landing Page and Saving is not effecting.

For example, clicking on check box for Rule/Data, even if checked these are not getting saved even after submitting and refreshing.

Error Messages

Not Applicable

Steps to Reproduce

Go to Designer Studio > System> Settings> Search.

Root Cause

An issue in the custom application code or rules where the SSO and security layer has been enabled for the application.

​This blocking the harness to load properly.


Make the following change to the operating environment:

Change the configuration on SSO to enable the harness to load correctly.

Published April 28, 2017 - Updated May 14, 2017

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