Support Article
Search Not Working - Re-Indexing making no progress
SA-69070
Summary
Search does not work on starting the reindexing process.
Error Messages
Not Applicable
Steps to Reproduce
Not Applicable
Root Cause
According to the pr_sys_statusnodes table output, the indexing host node had not pulsed for over a week.
Resolution
- Restart the Elastic Search node.
- Drop its entry from pr_sys_statusnodes before restarting it.
- Ensure the following JVM argument is in use on all nodes to identify the indexing host nodes.
-Dindex.directory=<index_directory>
Published December 27, 2018 - Updated December 2, 2021
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