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Support Article

Search Notifications emails not sent when Search node changes

SA-95478

Summary



Search alerts are configured in the Production system to receive notifications when the Search host nodes change. However, the user does not receive notification emails when the Search nodes change.


Error Messages



Not Applicable


Steps to Reproduce



Configure Automatic Email Notification in the Search landing page.


Root Cause



A defect in Pegasystems’ code or rules.
As the 'Notify on change of search host nodes' Notification Description suggests, this option is to send notifications only when a Search host  node is modified (addition or removal) from the Search landing page. This is not applicable for automatic addition or removal of the Search nodes, that occurs on starting the node. Since the addition or removal of  nodes is not allowed from the Search landing page on Cloud systems, this option is not applicable for Cloud.


Resolution



This feature is implemented in Pega Platform 8.4.

Published March 18, 2020 - Updated December 2, 2021

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