Search results do not populate on clicking a tag
Search results do not populate on clicking a tag that displays while viewing the content in the Knowledge Management (KM) section. This occurs while using Pega Customer Service 8.1.
Steps to Reproduce
- Log in to the Interaction portal
- Click the KM Help button. The Knowledge section displays
- Click an article. Tags display
- Click a tag
A defect in Pegasystems’ code or rules.
Published January 19, 2019 - Updated December 2, 2021
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