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Support Article

Search screen displays in the Task window after browser refresh



The Search screen displays in the Task window on refreshing the browser.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a new interaction
  2. Click the browser refresh button. The section is moved into the left-hand side gadget upon refresh.

Root Cause

A defect in Pegasystems’ code or rules. On browser refresh, the child iFrame width is not calculated correctly. This must be set to the browser's width using CSS.


Apply HFix-37496.

Suggest Edit

Published December 15, 2017 - Updated December 2, 2021

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