Support Article
Search screen displays in the Task window after browser refresh
SA-44245
Summary
The Search screen displays in the Task window on refreshing the browser.
Error Messages
Not Applicable
Steps to Reproduce
- Create a new interaction
- Click the browser refresh button. The section is moved into the left-hand side gadget upon refresh.
Root Cause
A defect in Pegasystems’ code or rules. On browser refresh, the child iFrame width is not calculated correctly. This must be set to the browser's width using CSS.
Resolution
Apply HFix-37496.
Published December 15, 2017 - Updated December 2, 2021
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