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Support Article

Searching for patients as cmsysadmin does not return sample data

SA-18394

Summary



When logged in as [email protected] in Business Analyst portal and searching for patients, then the sample data is not found.


Error Messages



Not Applicable


Steps to Reproduce



1. Log in to [email protected]
2. Launch the Business Analyst portal
3. Search > Patient

 

Root Cause



The data indexing is not performed correctly.

Resolution



Designer Studio > System > Settings > Search
Check All Data checkbox and click Re-Index.

Published January 31, 2016 - Updated October 8, 2020

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