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Support Article

Section to configure SAML authentication service does not render



When attempting to setup a SAML authentication service using the Create Authentication Service wizard, the wizard is unable to present the ruleform for captured a SAML 2.0 authentication service.

Error Messages

Section 'RuleForm' execution error on page 'pyNewResults' of class 'Data-Admin-AuthService'. : Problem in JSP fragment

Steps to Reproduce

1. Go to Designer Studio / Org & Security / Authentication / Create Authentication Service.
2. Set type to SAML 2.0, Name to SAMLAuth and click Create and Open.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-35996.

Suggest Edit

Published August 26, 2017 - Updated October 8, 2020

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