Support Article

Seedlist Test Run email is not received issue

SA-39120

Summary



In Multi-Channel Campaign, user is not receiving email through seedlist test run.

The test run shows completed for given seedlist.


Error Messages



Not Applicable


Steps to Reproduce



1. Create a seedlist.
2. Create a campaign.
3. Test the campaign using seedlist.


Root Cause



An issue in the custom application code or rules

Seedlist is not properly configured. There is no column for pyEmail1.


Resolution



Update the seedlist definition and columns to resolve the issue.

Published June 8, 2017 - Updated July 25, 2017

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