Segment Filter does not work correctly on Strategy
No offers are made when a Segment Filter is used in a strategy, even though there are matches between the campaign audience and the segment referenced by the segment filter shape.
There are errors such as below when attempting to create and run a new segment.
Steps to Reproduce
Execute a campaign that uses a Segment Filter shape.
An issue in the custom application code or rules. Customer data was partitioned. The Partition Key column in the database table to which the data was mapped was set as Partition_Key. It should be PartitionKey.
As a local-change the Partitiion Key column in the database table must be changed to PartitionKey, and any references must be updated.
- Rename the Partition Key column in the database table to PartitionKey
- Update the external mapping on the customer class to PartitionKey.
- Resave the database table rule for the customer data class.
- Delete and recreate any segments. Segments created before the changes will not work.