Select file attachment button not keyboard accessible with JAWS
The Out-of-the-box (OOTB) case attachment modal dialog is not keyboard accessible when Job Access With Speech (JAWS) is running and PegaWAI is not being used.
Error MessagesNot Applicable
Steps to ReproduceUse JAWS with out of the box case attachment modal.
Root CauseThe OOTB attachment modal dialog uses the pzMultiFilePath control.
This is not keyboard accessible while JAWS is running. This modal changes when PegaWAI is utilized, but without this ruleset involved the standard modal is not keyboard accessible to attach files.
Published August 15, 2016 - Updated August 23, 2016