Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Select file(s) button does not work if user clicks below text

SA-103525

Summary



The 'Select file(s)' button in the Attachment dialog functions inconsistently depending on where the user clicks the button. If the user clicks on the top half of the button, the dialog functions always. However, if the user clicks on the lower half of the button, the click fails to register and the user must click on the button text or above it.


Error Messages



Not Applicable


Steps to Reproduce

  1. Add a case attachment.
  2. Click the Select file(s) button.


Root Cause



A defect in Pegasystems’ code or rules.

The input target is smaller than the button itself.







Resolution



This feature is implemented in Pega Platform 8.2.7.

Alternatively, perform the following local-change:

Add the below style to the UserWorkForm:

<style>
 .file-input-wrapper input[type="file"] {
    font-size: 14px;
    position: absolute;
    top: 0;
    right: 0;
    bottom: 0;
    opacity: 0;
    cursor: pointer;
  }
</style>
Suggest Edit

Published December 2, 2021

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us