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Support Article

The selected archive is invalid or of an unknown type



User is trying to import the zip file for the frameworks/applications that they received in the media distribution. While trying to import the file, they get the following error:

Error Messages

pyArchiveType:The selected archive is invalid or of an unknown type. Please validate archive type or select another file to import.

Steps to Reproduce

Import application zip file on Pega 7.1.9

Root Cause

A software use or operation error.  User is trying to import the entire framework media file (eg.,,, instead of the application archive (RAP) files that are found within the media.


Here’s the explanation for the reported behavior: 

The file is the complete media for the IIF framework.  You need to unzip that file and then follow the instructions in the installation guide which will point you to the correct RAP file within the media to import.  Here is the link to the 7.1.6 installation guide for this framework.  The other frameworks that you are trying to import will also have installation guides for how to install them.

Published February 29, 2016 - Updated October 8, 2020

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