The selected archive is invalid or of an unknown type
SummaryInstalling a hotfix fails with the error message below.
Error Messages•pyArchiveType:The selected archive is invalid or of an unknown type. Please validate archive type or select another file to import.
Steps to ReproduceAttempt to install a hotfix via Designer Studio's Update Manager.
Root CauseA defect or configuration issue in the operating environment. The latest CATALOG.ZIP file was not present on the user's system.
ResolutionPerform the following steps:
- Click Designer Studio > System > Tools > Update Manager > System Scanner.
- Click the Refresh icon to automatically update to the latest CATALOG.ZIP file from Pega.
- If step 2 doesn't work, then download the latest CATALOG.ZIP file by following the instructions provided in https://pdn.pega.com/support/prpc-update-manager and then upload CATALOG.ZIP file to the System Scanner.
Published June 2, 2017 - Updated July 28, 2017