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Support Article

Selected value in dropdown resets to placehoder in Edge browser

SA-66069

Summary



In Microsoft Edge 41.16299.665.0 browser, any value selected in a dropdown is reset to placeholder. Additionally, for a dropdown with required validation, after the selection is made, the dropdown is reset and initiates a validation message.


Error Messages



Not Applicable


Steps to Reproduce

  1. Add a dropdown field and provide datapage as the source.
  2. Select the 'Include placeholder' option.
  3. Check the 'Select' field value.
  4. For load behavior, select 'After screen renders'.
  5. Check 'Enable caching of options' checkbox.
  6. In the Actions tab, select Change event and set the 'Refresh-This section' as action. Do not provide any activity or data transform.
  7. Save the section rule and open the Preview.
  8. Select any value. The value is reset to Select.


Root Cause



A third-party product issue.


Resolution



Apply HFix-47667.

Published October 10, 2018 - Updated October 8, 2020

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