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Support Article

Selected value in UI grid clears after submission



User has a table with a checkbox to select each line in the grid.

However, when user submits the transaction, the selection on the grid clears.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Configure a checkbox with the pySelected property in each row of the table layout
  2. On click of the checkbox refer the Post value action
  3. Select the checkbox for one or more rows and submit the screen

Root Cause

A software use or operation error. In the user application in the customized pyCaseActionArea section, two dynamic layouts are included with different visibility conditions and the checkbox 'Run visibility condition on client' is checked for both the layouts. In both the layouts the same section is referred.


Perform the following local-change:

In the custom pyCaseActionArea section, uncheck the 'Run visibility condition on client' checkbox under the visibility condition for both the dynamic layouts.



Published August 19, 2019 - Updated December 2, 2021

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