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Support Article

SendSMSInBulk fails with InvalidReferenceException 

SA-55752

Summary



SendSMSInBulk agent  fails with an InvalidReferenceException and does not run on any node.


Error Messages



[PegaRULES-Batch-5] [STANDARD] [ ] [NBA:01.01.01] (internal.mgmt.Executable) ERROR - Exception
com.pega.pegarules.pub.clipboard.InvalidReferenceException: The reference .pyNodeConfigurations(-1) is not valid. Reason: unexpected character '-' at position 22, expected subscript at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.initialize(PropertyReferenceImpl.java:3089)...



Steps to Reproduce



Start the agent from the System Management Application (SMA).


Root Cause



A defect or configuration issue in the operating environment:
All the nodes are not enabled to run the SMS agent.



Resolution



Perform the following local-change:
  1. In Designer Studio, navigate to > Decisioning > Infrastructure > Simulation Settings > Topology.
  2. Ensure that all the nodes are enabled and save it.
  3. Set the number of threads to 5.
  4. Run the agent.

Published October 12, 2018 - Updated December 2, 2021

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