Support Article
Server does not start after listener configuration
SA-17471
Summary
User has configured JMS MDB listener, but after configuring, the server does not start and throws exception.
Error Messages
Server not starting and giving below error in logs
[11/13/15 15:24:28:913 MST] 00000024 PRBootstrap E com.pega.pegarules.internal.bootstrap.PRBootstrap Unable to retrieve method
java.lang.NoSuchMethodException: com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRJMSListener.onMessage(javax.jms.Message)
at java.lang.Class.throwNoSuchMethodException(Class.java:332)
Steps to Reproduce
Configure JMS MDB listener with container managed transaction checked.
Root Cause
There was a jar file loaded to the database that contained the JMS API This was conflicting with application server's implementation of JMS. The loaded jar was jms-1.0.0.jar.
This conflicted with the application server version.
Resolution
Make the following change to the operating environment:
Remove the file from the location mentioned in the table.
Published January 31, 2016 - Updated October 8, 2020
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