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Support Article

Server does not start after listener configuration



User has configured JMS MDB listener, but after configuring, the server does not start and throws exception.

Error Messages

Server not starting and giving below error in logs
[11/13/15 15:24:28:913 MST] 00000024 PRBootstrap E com.pega.pegarules.internal.bootstrap.PRBootstrap Unable to retrieve method
java.lang.NoSuchMethodException: com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRJMSListener.onMessage(javax.jms.Message)
at java.lang.Class.throwNoSuchMethodException(

Steps to Reproduce

Configure JMS MDB listener with container managed transaction checked.

Root Cause

There was a jar file loaded to the database that contained the JMS API This was conflicting with application server's implementation of JMS. The loaded jar was jms-1.0.0.jar.

This conflicted with the application server version.


Make the following change to the operating environment:

Remove the file from the location mentioned in the table.


Published January 31, 2016 - Updated October 8, 2020

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