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Support Article

Service File rule processes only one record



A Service file rule is created to process a CSV file. On executing the Service rule file, it is processed only once and NullPointerException displays in the Tracer.

Error Messages

Null Pointer Exception

Steps to Reproduce

  1. Create a Service file rule.
  2. Process the record on time with Record Terminator as \r\n or \n
  3. Use the Parse Delimiter (CSV) for mapping.
  4. Execute the activity.

Root Cause

A defect in Pegasystems’ code or rules.


This feature is implemented in Pega Platform 8.3.2.

Published March 24, 2020 - Updated December 2, 2021

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