Support Article

Service invocation count mismatch after upgrade



Service invocation count for Lucene search results increases by 3-4 times after upgrade from PRPC 6.1 SP2 to PRPC 6.3 SP1. 

Error Messages

Not applicable

Steps to Reproduce

Go to View System>Tools>Usage metrics>Usage Summary report.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-27840 and HFix-28856.

Published August 5, 2016 - Updated August 12, 2016

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