Service invocation count mismatch after upgrade
SummaryService invocation count for Lucene search results increases by 3-4 times after upgrade from PRPC 6.1 SP2 to PRPC 6.3 SP1.
Error MessagesNot applicable
Steps to ReproduceGo to View System>Tools>Usage metrics>Usage Summary report.
Root CauseA defect in Pegasystems’ code or rules.
ResolutionApply HFix-27840 and HFix-28856.
Published August 5, 2016 - Updated August 12, 2016