Support Article
Session sharing issue with IAC
SA-10389
Summary
If Pega is already running a user session and the IAC application is launched, it uses an existing session rather than creating a new session.
Error Messages
Not Applicable
Steps to Reproduce
1. Keep the Developer/User session open in a browser window.
2. Launch IAC application
Root Cause
The browser associates Pega cookie based on hostname, port and context root. In this case host, port and context root are same for both Pega and IAC application.
Resolution
Allocate different DNS/Host name for Pega and IAC application to resolve this issue.
Published August 21, 2015 - Updated October 8, 2020
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